DataPlus – General Terms & Conditions

Last Updated: April 20/2026

These General Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”) and DataPlus (“we”, “our”, “us”), governing your access to and use of the DataPlus platform, including our website, mobile applications, and any related services (collectively, the “Platform”).

By accessing or using DataPlus, you confirm that you have read, understood, and agree to be bound by these Terms.

1. About DataPlus

DataPlus is an AI-powered survey and data intelligence platform designed to collect reliable insights across sectors such as health, education, finance, agriculture, and consumer research.

Our mission is to transform real-time user input into actionable insights that support organizations in making informed decisions. Participation from users like you enables us to generate high-quality, representative data.

We are committed to:

• Protecting your privacy
• Ensuring data security
• Maintaining transparency
• Never charging users for participation

2. Eligibility and Participation

• Participation is voluntary and free of charge.
• You must be at least 16 years old to register.
• Each user is allowed only one account.
• Participation is limited to individuals; accounts may not be shared or transferred.

3. Registration and Account Responsibilities

By registering, you agree to:

• Provide accurate, current, and complete information
• Keep your information updated
• Maintain the confidentiality of your login credentials

You are solely responsible for all activities under your account. You must notify us immediately of any unauthorized use or security breach.

We reserve the right to suspend or terminate accounts suspected of fraud, duplication, or misuse.

4. User Participation and Conduct

As a user, you agree to:

• Provide honest, consistent, and thoughtful responses
• Complete surveys in a reasonable timeframe
• Maintain strict confidentiality of survey content

You must not:

• Provide false or misleading information
• Attempt to manipulate survey outcomes
• Share survey content (text, images, videos) without permission
• Use offensive, harmful, or illegal language

Violation of these rules may result in:

• Account suspension or termination
• Loss of accumulated points or rewards

5. Rewards and Compensation

Users may earn points by participating in surveys and tasks.

• Points are awarded based on effort, length, and complexity
• Reward structures may vary per activity
• Points can be converted into monetary rewards or other incentives

We reserve the right to:

• Adjust reward values
• Revoke points in cases of fraudulent or dishonest participation

6. Redemption ,Payments and Tax

• -Points can be redeemed once the minimum redemption threshold (e.g., 500 ETB) is reached.
• Payments are processed within fifteen (15) business days after successful verification and approval.
  - To receive payment, users must provide:
  - Valid identification or National ID
• Accurate bank account or mobile money (Telebirr) details
• Any applicable taxes, withholding taxes, government levies, or statutory deductions required by Ethiopian law shall be deducted from the payment before disbursement.
• DataPlus is not responsible for failed, delayed, or rejected transactions resulting from incorrect, incomplete, or outdated information provided by the user.
• Users are solely responsible for ensuring that their payment information is accurate and up to date.

7. Referral Program

Users may earn additional rewards by inviting others using a unique referral code.

You agree to:

• Clearly disclose that you will receive benefits from referrals
• Not misrepresent yourself as an official representative of DataPlus

Referral conditions are detailed within the platform.

8. Account Termination

Your account may be terminated:

a. By You

You may close your account at any time. Upon closure:

• Unredeemed points may be forfeited

b. By DataPlus

We may suspend or terminate your account if:

• You violate these Terms
• Provide false information
• Maintain multiple accounts
• Engage in fraudulent or abusive behavior

c. Due to Inactivity

Accounts may be deactivated if:

• No activity occurs for 6 months

Users will be notified and given a limited period to redeem eligible points before expiration.

9. Data Protection and Privacy

Your privacy is a top priority. We follow international best practices, including principles aligned with global data protection standards.

Your personal data:

• Is used for research and statistical purposes only
• Is separated from survey responses whenever possible

For full details, please refer to our Privacy Policy.

10. Intellectual Property

All content on the Platform—including surveys, text, graphics, logos, and software—is owned by DataPlus or its licensors.

You may not:

• Copy, reproduce, or distribute content
• Share survey materials externally
• Use DataPlus branding without written permission

11. Platform Availability

We strive to ensure uninterrupted access but do not guarantee:

• Continuous availability
• Error-free operation

We are not liable for:

• Internet disruptions
• Device issues
• Data loss due to incomplete submissions

12. Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

13. Limitation of Liability

To the fullest extent permitted by law, DataPlus shall not be liable for:

• Indirect or consequential damages
• Loss of data, income, or opportunity

14. Indemnification

You agree to indemnify and hold harmless DataPlus and its affiliates from any claims, damages, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms

15. Compliance with Laws

You agree to use the Platform in accordance with:

• Applicable laws
• Ethical standards
• These Terms

16. Governing Law

These Terms shall be governed by applicable laws of the jurisdiction where DataPlus operates, without limiting your rights under local consumer protection laws.

17. Changes to These Terms

We reserve the right to update these Terms at any time.
Changes will be communicated via:

• Platform notifications
• Website updates

Continued use of the Platform constitutes acceptance of the revised Terms.

18. Contact Us

For questions or support, please contact:
info@DataPlus.et