DataPlus – General Terms & Conditions 

Oct 25, 2026 · @ahaduweb

Last Updated: October 25, 2026

These General Terms and Conditions ("Terms") are a binding agreement between you ("User", "you") and DataPlus ("DataPlus", "we", "our", "us"), operated by [registered legal entity name, trade license number and address], in the Federal Democratic Republic of Ethiopia. They govern your use of the DataPlus website, mobile applications and related services (the "Platform").

You accept these Terms electronically by ticking the acceptance box at registration or by using the Platform. If you do not agree, do not register or use the Platform.

Definitions

•         Personal Data: any information that identifies you or can identify you, as defined by the Personal Data Protection Proclamation No. 1321/2024 (the "Data Protection Proclamation").

•         Survey Response: the answers and other content you submit while taking a survey or task.

•         Earnings: the amount in Ethiopian Birr (ETB) credited to your account balance for surveys and tasks you complete.

•         Applicable Law: the laws of the Federal Democratic Republic of Ethiopia, including the Data Protection Proclamation and the Electronic Transactions Proclamation No. 1205/2020.

1. About DataPlus

DataPlus is an AI-powered survey and data intelligence platform that collects insights across sectors such as health, education, finance, agriculture and consumer research, to help organizations make informed decisions.

We commit to:

•         Processing your Personal Data lawfully, fairly and transparently

•         Keeping your data secure

•         Never charging Users to take part in surveys

2. Eligibility

•         You must be at least 18 years old (the age of majority under Ethiopian law) to register, receive payments and accept these Terms.

•         Participation is voluntary and free of charge.

•         Each person may hold one account only. Accounts may not be shared, sold or transferred.

•         You must be a natural person. Companies and organizations may not register as Users.

•         We may ask you to prove your age and identity at registration or before any payout.

3. Registration and Account Responsibilities

By registering you agree to:

•         Give accurate, current and complete information, and keep it updated

•         Keep your login credentials confidential

•         Tell us immediately about any unauthorized use of your account

You are responsible for all activity under your account. We may suspend or terminate accounts suspected of fraud, duplication or misuse, following the process in Section 8.

4. User Participation and Conduct

You agree to give honest, consistent and thoughtful responses, to finish surveys in a reasonable time, and to keep survey content confidential.

You must not:

•         Give false or misleading information, or use bots, scripts or VPNs to fake your identity or location

•         Try to manipulate survey results

•         Share survey text, images or videos without our written permission

•         Use offensive, harmful or unlawful language, or commit any offence under the Computer Crime Proclamation No. 958/2016

Breaking these rules may lead to account suspension or termination and, where the breach is fraud or dishonest participation, forfeiture of the earnings from that survey.

5. Rewards and Compensation

You are paid in Ethiopian Birr (ETB) for each survey or task you complete. The amount depends on effort, length and complexity, and it is shown to you before you start each survey.

•         Earnings for completed and approved surveys are added to your account balance in ETB.

•         We may change the amount for future surveys. A change never reduces amounts you have already earned.

•         We may withhold payment for a survey only for proven fraud or dishonest participation, and we will tell you the reason in writing.

6. Withdrawal, Payments and Taxes

•         You can withdraw your earnings once your balance reaches the minimum of 500 ETB.

•         We pay within fifteen (15) business days after verification and approval, in ETB, to a bank account or mobile money wallet (such as Telebirr) registered in your own name.

•         To be paid you must give a valid Kebele ID, National ID, passport or driver's license, and, where the law requires it, your Taxpayer Identification Number (TIN) or Fayida ID. We use this only to verify you, prevent fraud and meet our legal duties.

•         Tax applies to your earnings. We deduct any withholding tax, levy or other deduction that Ethiopian law requires from each withdrawal, and we may report payments to the Ethiopian Revenue and Customs Authority as the law requires. You will see the gross amount, each deduction and the net amount in your payment record.

•         You are responsible for declaring and paying any tax you owe on your earnings beyond what we withhold.

•         We are not responsible for failed or delayed payments caused by wrong or outdated details you gave us. If a payment fails for another reason, we will retry it or tell you how to fix it.

7. Referral Program

You may earn extra rewards by inviting others with your unique referral code. Conditions are shown on the Platform.

When you refer someone you must:

•         Say clearly that you receive a benefit if they join

•         Not claim to be an employee, agent or official representative of DataPlus

•         Not send unsolicited bulk messages or spam, or use false or misleading claims

•         Not refer yourself or create fake accounts to earn rewards

Approved affiliates and partners who promote DataPlus for commission are governed by a separate written agreement, not by this section.

8. Account Termination, Inactivity and Balance

By you. You may close your account at any time. Before closing, you can withdraw your balance if it has reached the 500 ETB minimum. A balance below 500 ETB may be forfeited on closure, and we will show this warning before you confirm.

By DataPlus. We may suspend or terminate your account if you break these Terms, give false information, hold more than one account, or commit fraud or abuse. Except where immediate action is needed to stop fraud or harm, we will first tell you the reason in writing (by email, SMS or in-app notice) and give you at least 10 days to respond. You may appeal by contacting us under Section 19. Earnings made honestly, once the balance has reached 500 ETB, remain withdrawable after a suspension that does not result from your fraud.

Inactivity. We may deactivate an account after 6 months without activity. We will notify you at least 30 days before deactivation and during that period you may withdraw your balance (if it has reached 500 ETB) or reactivate the account.

After closure. We keep or delete your Personal Data as Section 9 and the Data Protection Proclamation require.

9. Personal Data Protection

We process your Personal Data in line with the Data Protection Proclamation No. 1321/2024. Our full [Privacy Policy] explains the details; these are the main rules.

Who is responsible. DataPlus is the data controller for the Personal Data you give us. We are registered with, or will register with, the supervisory authority where the law requires, and have appointed a data protection officer where required: [name / contact].

What we collect and why. We collect your identity and contact details, demographic details, payment details, device data and Survey Responses. We use them to run your account, verify you, pay you, prevent fraud, and produce research and statistics.

Consent and legal basis. We process data on a lawful basis: your informed, specific and freely given consent, performance of these Terms, or a legal duty. Where we rely on consent, you can withdraw it at any time. Withdrawing does not affect processing already done, but you may then be unable to keep using the Platform.

Sensitive data. Some surveys ask about health, religion, ethnicity, politics or similar topics. We ask for these answers only with your separate, explicit consent for that survey. Answering is always optional and you can skip any question.

Sharing results. We give clients only anonymized or aggregated results. We do not give clients your name, contact details or payment data, and we do not sell your Personal Data. We use processors (for example hosting, SMS and payment providers) only under written contracts that require them to protect your data.

Storage and transfers. We store personal data collected in Ethiopia on servers in Ethiopia. We transfer data abroad only where the Data Protection Proclamation allows it, such as where the destination gives adequate protection or you have given explicit consent after being told the risks.

Your rights. You may request access to your data, correction, deletion, restriction, objection to processing, and a copy in usable form, and you may object to purely automated decisions that significantly affect you. Contact us under Section 19. We respond within the time the law sets.

Security and breaches. We use technical and organizational safeguards. If a breach is likely to harm you, we tell you and the supervisory authority within 72 hours of becoming aware, as the law requires.

Retention. We keep data only as long as needed for these purposes or required by law, such as tax and accounting records, then delete or anonymize it.

Complaints. If you are unhappy with how we handle your data, contact us first. You may also complain to the supervisory authority.

10. Electronic Agreement and Records

Under the Electronic Transactions Proclamation No. 1205/2020, you agree that:

•         These Terms are validly accepted electronically, and your tick, tap or registration counts as your electronic signature.

•         We may send you notices by email, SMS, in-app message or website notice, and these count as written notices.

•         Our electronic records of your acceptance, Survey Responses, balances and payments are valid evidence.

•         You may ask us for a copy of these Terms and your acceptance record at any time.

11. Intellectual Property

Surveys, text, graphics, logos, software and other Platform content belong to DataPlus or its licensors and are protected under Ethiopian copyright and trademark law. You may not copy, reproduce, distribute or share survey materials outside the Platform, or use DataPlus branding without written permission.

You keep ownership of your Personal Data. By submitting a Survey Response you give us a non-exclusive licence to use it, in anonymized or aggregated form, for research, analysis and reporting as described in Section 9.

12. Platform Availability

We work to keep the Platform available but cannot promise uninterrupted or error-free service. We are not liable for internet or network outages, problems with your device, or loss of incomplete submissions, unless the loss results from our fault or negligence. Where a technical fault on our side prevents credit for a completed survey, we will credit the earnings once the fault is confirmed.

13. Third-Party Links

The Platform may link to third-party websites or services. We do not control them and are not responsible for their content or privacy practices. Their own terms apply when you use them.

14. Limitation of Liability

To the extent Ethiopian law allows, DataPlus is not liable for indirect or consequential loss, or for loss of data, income or opportunity. Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence or intentional wrongdoing, or any rights you have under consumer protection law or the Data Protection Proclamation.

15. Indemnification

You agree to compensate DataPlus for losses and reasonable expenses that a third party's claim causes us and that arise directly from your breach of these Terms or your unlawful use of the Platform. This does not apply to losses caused by our own fault.

16. Compliance with Ethiopian Laws

You agree to use the Platform lawfully, including under the Computer Crime Proclamation No. 958/2016, the Data Protection Proclamation and the Electronic Transactions Proclamation. We may disclose information to the authorities where a court order or the law requires it, and we will limit disclosure to what is required.

17. Governing Law and Disputes

These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia.

First contact us under Section 19. We will try to resolve your complaint in good faith within 30 days. If we cannot, either party may bring the dispute before the competent courts of Ethiopia, [Addis Ababa / city of registration], or, if both agree in writing, to arbitration under Ethiopian law. Nothing here removes your rights under Ethiopian consumer protection law or your right to complain to the supervisory authority.

18. Changes to These Terms

We may update these Terms. For material changes, such as rewards, payments, data use or your rights, we will give you at least 15 days' notice by in-app message, email or SMS before they take effect, and where the law requires it we will ask for your fresh consent. If you disagree, you may close your account and withdraw your eligible balance before the change takes effect. Continued use after that date means you accept the updated Terms.

19. Contact and Complaints

For support, data requests, complaints or appeals, contact us:

•         Email: info@dataplus.et

•         Phone / Telegram: https://t.me/dataplus_ethiopia

•         Address: Bole Subcity Woreda 04, Addis Ababa, Ethiopia

•         Data protection officer: protection@dataplus.et